Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Business information (business name, DOT number, state of operation)
• Vehicle and driver information submitted through quote forms
• Insurance-related documentation (driver licenses, loss runs, IFTA records)
• Account credentials for registered users
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your insurance quote requests
• Connect you with licensed insurance agents
• Send you SMS/text messages if you have opted in, including appointment notifications, agent call alerts, follow-ups, and marketing messages
• Manage your account and provide customer support
• Improve our services and develop new features
• Comply with legal obligations

3. SMS/Text Messaging

If you opt in to receive SMS/text messages, we will send recurring automated messages to the phone number you provide. These may include appointment reminders, agent call notifications, follow-up messages, and promotional content. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or email support@riginsure.io. We do not share your phone number with third parties for their marketing purposes. Your consent to receive SMS is not required to purchase any product or service.

4. Information Sharing

We may share your information with:

• Licensed insurance agents and agencies who are part of our platform, for the purpose of providing you with insurance quotes and services
• Service providers who assist us in operating our platform (e.g., hosting, SMS delivery, data storage)
• Legal authorities when required by law, regulation, or legal process

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Quote and lead data may be retained for the duration of your relationship with RigInsure and for a reasonable period thereafter for record-keeping purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS/text messages by replying STOP
• Opt out of marketing communications

To exercise any of these rights, please contact us at support@riginsure.io.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and improve the Service. You can control cookie settings through your browser preferences.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
support@riginsure.io